Inner North East YMCA Children activities Burbia Gymnastics
FAQs

FAQs

GYMNASTICS

What are your Make Up and Cancellation Policies in Gymnastics

If you cannot make a session, we can offer you a credit for the value of the lesson if you provide us with a medical certificate. If you are going on holiday, or attending a school camp or others alike, we are not able to offer family credit, and you will have to forgo the lesson. Unfortunately, if the class is full, we are not able to offer make up lessons as we cannot overbook a class.

Can we just come in and play in the Gymnastics Hall?

During the school term, we do not offer free play/open sessions as we have Gymnastics classes through the week, and Birthday Parties on weekends, which occupy the Gymnastics Hall through most hours of the day. However, during the school holidays we offer 1-2 sessions per week, where kids aged 4-12 years old are able to have free reign of the gymnastics hall (supervised by an instructor). More details will be available closer to the date on our website and Facebook page.

What qualifications do your staff have?

All of our gymnastics staff are qualified through Gymnastics Australia and have Beginner level qualifications or higher. Your children are guaranteed to be in capable hands!

What do kids need to wear/bring to Gymnastics?

When your child attends our Gymnastics classes, they will need to ensure that long hair is tied back, they are wearing appropriate clothing (no skirts, dresses or jeans) and they are not wearing any jewellery (including watches). Children will need to bring a drink bottle with them, as they have a quick drink break every 10 minutes – 1 hour/1.5 hours of Gymnastics can be pretty tiring and they need to stay hydrated!

Do I need to sign in at Customer Service each week?

Yes – please make sure you or your child signs in at Customer Service by simply stating their name and class, to ensure that our bookings at Customer Service match the rolls coaches do in the Gymnastics Hall.

Where can I watch my child do their class?

We have a viewing area upstairs where parents and siblings are welcome to watch the class, or there is a bench downstairs where you can watch through the gate. Unfortunately due to safety, parents/siblings are not able to watch from inside the Gymnastics Hall gate.

HEALTH & FITNESS

How old do I need to be to join Health and Fitness?

Eighteen (18) – Unfortunately we are not able to allow anyone under 18 access to our Cardio or Weights rooms due to safety and WHS concerns.

What qualifications do your staff have?

All fitness instructors have appropriate qualifications for the classes they instruct. For the majority this is a Certificate IV in Fitness and can include more specific qualifications such as Strength for Life, Kettlebell, Boxing, Cycle, Zumba etc.

Can I use my Health and Fitness membership at other YMCA's?

Yes – you are able to use our Health and Fitness memberships at both our Walkerville and Kensington centres. Unfortunately they are not able to be used at other YMCAs across Australia.

Do you offer a Crèche or Child Minding Service?

No – unfortunately we do not currently offer child minding services at either of our centres. Everyone under 18 years old will need to be supervised by an adult.

Do I need an induction to use the Health and Fitness rooms?

Yes – if you are not familiar with the gym and relevant equipment you will need an induction which can be organised through our Health and Fitness Coordinator. If you are familiar with the gym you are welcome to use both the Cardio and Weights rooms.

Do you offer casual visits to Health and Fitness?

Yes – these are $17. Please refer to induction process above.

BIRTHDAY PARTIES

Do you run Birthday Parties on Friday nights?

Unfortunately not – we run gymnastics classes from 4pm-8pm and the centre closes at 8pm. However we run birthday parties on Saturday afternoons and all day Sundays.

Can we mix and match Birthday Party packages?

No – however you can add extras to your catering package including fruit platters, wedges and pizzas.

Can under 3 year olds attend?

Yes – however they will not be included within party numbers and food will not be provided for these children. They will also need to be supervised by an adult at all times.

VACATION CARE

What are your cancellation policies in Vacation Care?

We will offer you a full refund if you cancel 48 hours before the booking. If cancelled within 48 hours of the booking, no refund can be offered, as we may not be able to fill your place.

When is your Vacation Care program released?

We aim to have our program released in Week 6 of each term. This will be available on our website, Facebook page and brochures in centre.

 

FACILITY HIRE

Do you have rooms to hire for functions?

Subject to availability and type of function – yes. This will need to be negotiated with the Centre Manager beforehand.

How far in advance do I need to book squash/badminton courts?

Usually a day in advance to avoid missing out – we are open for squash and badminton during all opening hours of our Walkerville centre, and subject to availability at our Kensington centre.

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